Blog

Next Generation Amazon Go Stores

Amazon, Alibaba, and others tout staffless stores as the future of retail experience. There are hardly a handful of stores launched worldwide. But I think that before thousands of such stores are rolled out, there could be a wave of another type of store or retail experience that has the potential to disrupt the staffless stores themselves. A bold retailer that wants to pick up the gauntlet and take the fight to Amazon's door would be able to do so if they think it through.

Who in the ACES Wants That?!

ACES is the new buzzword in the automotive industry. It stands for Autonomous, Connected, Electric, and Shared. It is the vision being laid down by car manufacturers everywhere. OEMs certainly seem intent on delivering the vision, but what do consumers want? Who's asking for ACES? What is driving the run towards this ACES future?

Why do Consumers Buy Smart Speakers?

Amazon Echo is apparently already in millions of homes. Other Smart Speaker makers are trying hard to catch up. Smart Speakers may be the next runaway success product category. But why are consumers buying these things? In other words, what is Job-to-be-Done of Smart Speaker Buyers?

Internet Search and the Difficulty of Being Found

Google and other search engines have revolutionized how we find information today. But there is still a long way to go towards getting truly relevant and meaningful results. Conversely, even with the latest SEO techniques and content marketing, it is still very hard for companies to be discovered. Search is ripe for disruption.

Repository of Jobs-to-be-Done Examples

A running list of jobs-to-be-done that are described in literature or that we encounter in our research and work. What I mean is products being used for purposes _beyond_ their purely functional aspects.